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Industry Update
NORM News
Tips for office managers

Telehealth has significantly impacted healthcare delivery, especially after its rapid expansion during the COVID-19 pandemic. One of its primary advantages is increased access to care for patients who may face barriers such as distance, lack of transportation, or time constraints. Virtual visits enable patients in rural areas or those with mobility challenges to consult with healthcare providers ...

Industry Update
NORM News

The federal government passed a continuing resolution (CR) that includes short-term extensions for essential telehealth provisions through September 30, 2025.

Industry Update
Tips for office managers
g2211

In the ever-evolving landscape of healthcare, accurate billing and coding are crucial for ensuring that medical practices are reimbursed appropriately for the services they provide. In rheumatology, a specialty that deals with complex and chronic conditions, the introduction of new billing codes can significantly impact both practice management and patient care. One such code that has garnered ...

Medical office management
Medical offices
Tips for office managers

Rheumatology patients often deal with chronic pain, insurance frustrations, and long-term treatment plans, which can lead to heightened emotions. As an office manager, you’re on the front lines of handling patient concerns while ensuring a smooth workflow. Here are some of the most common patient challenges in rheumatology practices—and strategies to handle them effectively.

Healthy Manager
Medical office management
NORM News

At NORM, we know that kindness has the power to transform workplaces, strengthen teams, and uplift patients navigating chronic illnesses. Since 2021, our Caring Committee has embraced Random Acts of Kindness Week as a special time to spread joy and positivity within our rheumatology practices. This year, from February 11–17, 2025, we invite all NORM members to join us in making a difference—one ...

NORM News
Tips for office managers

The beginning of a new year offers a perfect opportunity to reset and optimize the operations of a medical office. Ensuring the smooth running of a healthcare practice—whether small or large—requires regular updates in key areas, including patient records, billing practices, equipment, and staff management. Here’s a checklist to help you get started:

NORM News
Tips for office managers
practice desk

While celebratory, the holiday season is challenging for many, especially those managing autoimmune conditions. Practice managers play a crucial role in educating their staff and patients about the impact of stress on their health and providing actionable solutions to navigate the season effectively.

NORM News

Running a medical practice entails balancing clinical expertise with adept management, particularly when fostering a positive, inclusive environment. The holiday season, while joyous, can also be a sensitive time, requiring thoughtful consideration to celebrate diversity and ensure everyone feels included.

Industry Update

Learn more about the National Association for Medication Access and Patient Advocacy (NAMAPA) Medication Access Coordinator Training…

Industry Update

Boehringer Ingelheim and GoodRx (Nasdaq: GDRX), the leading prescription savings platform in the U.S., announced today a patient affordability initiative to provide citrate-free Adalimumab-adbm, Boehringer’s biosimilar to Humira® (adalimumab), at a low cash price available exclusively on GoodRx. This program is a significant step in addressing access and affordability in one of the largest ...